STORE POLICY

What personal information do we collect?

 

You may choose to use or access our Site without revealing any personal and transactional information about yourself, but you will need to register and create an account in order to take advantage of certain features and functions, including, but not limited to, “Save for Later” and “Address Book”. If you provide us with your information, you consent to the transfer and storage of the information on our server. As set forth in more detail below, APcustoms collects personal information that you provide when using the site. This information includes your first and last name, email address, a password and other information required when you create your APcustoms account or when you participate in or conduct surveys and contests via the site, email, phone number, or other media of APcustoms. In order to protect your confidentiality and verify your identity, we may ask you to confirm your personal information when you contact our Customer Service Department.

 

In addition to the personal information, we may collect and process during registration and any surveys, we also collect, store and process the following information about our users:

1. Purchase Information

When you make a purchase from APcustoms, we collect your name and payment method information. When you create an account at APcustoms, you can choose to save your billing information in “My Account.” You can also save one or more shipping addresses on your APcustoms account.

2. Services Account Information

We collect personal information from users who wish to use any of the APcustoms services, including but not limited to, APcustoms Transaction Platform. In order to use these services, you must provide your email address and password or create an account at APcustoms.

3. Cookies and Other Computer Information

When you visit the Site, you will be assigned a permanent “cookie” (a small text file) to be stored on your computer’s hard drive, mobile phone or other device. The purpose of the cookie is to identify you when you visit the site so that we can enhance and customize your online purchasing experience.

You can choose to browse on the site without cookies, but without these identifier files you will not be able to complete a purchase or take advantage of certain features of the site. These features include storing your shopping cart for later use and providing a more personalized future shopping experience. Each browser is different, so check the “Help” menu of your browser to learn how to change your cookie preferences.

We also collect certain technical information from your computer each time you request a page during a visit to the site. This information may include your Internet Protocol (IP) address, your computer’s operating system, browser type and the address of a referring web site, if any. We collect this information to enhance the quality of your experience during your visit to the site and will not sell or loan this information to any third parties.

We also contract with third parties to provide us with data collection and reporting services regarding our customers’ activities on the site and to track and measure the performance of our marketing efforts. These third parties may use cookies and may receive anonymous information about your browsing and buying activity on this site. None of your personally identifiable information (such as your name, address, email address, etc.) will be received by or shared with these third parties.

In order to facilitate your sharing of products or other social content, we need to apply for the permission to read or write the clipboard, so as to read or write the information of the content you copied/cut in order to help you complete the act of sharing, at that time, we will notify you of the purpose of invoking the permission in the form of a pop-up window, and you can independently make the choice of agreeing or refusing.

4. Publishing Information

When you submit any information on the site during your use or access, including, but not limited to, information on the APcustoms blog, the rating system, or product catalog, you are deemed to have given your permission to APcustoms to publish such information, and APcustoms and the site hereby enjoy an irrevocable, perpetual, worldwide and royalty-free, sub-licensable license to use all information provided by such user to exercise the copyright, compilation, database and publicity rights any user has in such material or information, in any media form.

How we use your personal information?

We do not sell, loan, trade or exchange any user’s personal information without such user’s consent. The information we collect on the site may be used to enhance your shopping experience in the following ways:

 

• Deliver merchandise and services that you purchase online.

• Register you as a member of APcustoms;

• Prevent fraud.

• Confirm your orders.

• Resolve disputes and prevent prohibited and illegal activities.

• Enforce our Terms of Use and related agreements.

• Respond to your customer-service inquiries or requests.

• Communicate great values and featured items to you;

• Find and stock the products you want; and

• Customize, measure and improve our services and your purchase experience.

 

When and with whom can we share your personal information?

We do not sell or loan your personal information to any third parties under any circumstances. Other than as permitted under this Policy or as otherwise consented to by you, we will not transfer your personal data to any other third parties for their processing for any purposes.

 

We will share your personal customer information only with our subsidiaries or affiliates, agents, assignees or our business, representatives, financial institutions, service providers, and contractors for limited purposes of, including, but not limited to, fulfilling customer orders, offering certain products and services in connection with the site, communicating to customers, providing customer service, storing, sharing and retrieving customers’ photo images in our Photo Center, enhancing and improving clients’ purchase experience, enabling access to our partners’ web sites, providing a personalized purchase experience and preventing fraud and completing payment method processing.

 

Aside from the purposes described above, we will not share your personal information with any other third parties unless we have your express permission or there are special circumstances, such as when APcustoms is required by the government, law enforcement body, regulatory authorities, oblige whose legitimate right has been injured, a subpoena or other legal document to share such information, or if we believe it to be reasonably necessary to protect the safety of any person; to address fraud, security or technical issues; or to protect APcustoms rights or property. We may also share aggregated demographic and statistical information with our partners. This is not linked to any personal information that can identify any individual person.

How can you control the use of your personal information?

You are solely responsible for ensuring all personal information you provide is accurate, complete and up to date. You can modify or delete your personal information at any time. Simply go to My Account. Log in with your ID and password, then edit or delete your personal information at your discretion.

How can we protect the security of your personal information?

Your personal information is protected by the password you created when you created an account on the site (or another password you chose after changing a previous password). Please keep this password confidential. No Customer Service Associate or any other representative of APcustoms will ever ask you for your password. The confidentiality of your password is yours to protect. You may change it at any time by going to My Account. Log in with your email address and password, then click “Change Name, Email & Password” and enter a new password.