SHIPPING & RETURNS

We hope you love your purchases, but if for any reason you do need to return something to us, send your item back within 7 days of receiving the product to the address below. No exchanges at this time! Include your order number on the outside of the package!

 

The item(s) must be returned in the same exact condition as once it was delivered. Unopened and unused. Realizing that clothing items will be opened and tried on, the items need to be unworn and undamaged, that means free of stains/pet hair/foul odors etc...

 

APcustoms

ATTN: Returns

1830 Kerry Drive

Alexandria, LA 71303

 

Please allow 5-­7 business days from when the item is delivered for your returned order to be processed. You will be notified via email at the email address listed on your account when your order was placed. Please note that your banking institution may require additional time to process and post this transaction to your account once they have received the information from us (typically 3-5 business days).

 

We can only issue a refund to the original form of payment used at the point of purchase. In the event you no longer have access to this account, or it is no longer active, we will then process your refund in the form of a check mailed to the address in your customer profile which can take 4-6 weeks to process. Original shipping charges are nonrefundable.